Terms of Service

Last updated on: 2nd April 2024

This is an agreement between you or the entity that you represent (hereinafter “you” or “your”) and Aerokids Education Pvt. Ltd., governing your use of the MySchoolManage portal (www.myschoolmanage.com).

Parts of this Agreement

This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions specific to the use of individual services (hereinafter the “Service Specific Terms”). In the event of a conflict between the General Terms and Service Specific Terms, the Service Specific Terms shall prevail.

Acceptance of the Agreement

You must be of legal age to enter into a binding agreement to accept this Agreement. If you do not agree to the General Terms, do not use any of our services. If you agree to the General Terms but do not agree to any Service Specific Terms, do not use the corresponding service. You can accept this Agreement by checking a checkbox, clicking a button indicating your acceptance, or by actually using the services.

Description of Service

We provide cloud software and applications for educational institutions, including associated offline and mobile applications ("Service" or "Services"). You may use the Services for your personal and business use or for internal business purposes in the organization that you represent. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services. You can create and edit content with your user account and, if you choose, you can publish and share such content.

Beta Service

We may offer certain Services as closed or open beta services ("Beta Service" or “Beta Services”) for testing and evaluation. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the success of such testing and the decision to offer the Beta Services as commercial services. You will be under no obligation to acquire a subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue any of the Beta Services at any time with or without notice. You agree that Aerokids Education Pvt. Ltd. will not be liable for any harm related to, arising out of, or caused by the modification, suspension, or discontinuance of any of the Beta Services.

Free Trial

If you register for a free trial of one or more Services, Aerokids Education Pvt. Ltd. will make the applicable Services available to you on a trial basis free of charge until the earlier of (i) the end of the free trial period of the applicable Services (unless terminated earlier by you), (ii) the start date of the paid subscription period for the applicable Services, or (iii) termination by Aerokids Education Pvt. Ltd. in its sole discretion. Any data that you enter into the Services and any customizations made to the Services during the free trial will be permanently lost unless you (i) purchase the corresponding paid subscription plan, (ii) purchase applicable Service upgrades, or (iii) export such data before the end of the trial period. Services are offered as-is during the free trial, without any warranty, covenant, support, or liability whatsoever, to the extent permitted by law.

User Sign up Obligations

You need to sign up for a user account by providing all required information to access or use the Services. If you represent an organization and wish to use the Services for corporate internal use, we recommend that you, and all other users from your organization, sign up for user accounts by providing your corporate contact information. You agree to (i) provide true, accurate, current, and complete information about yourself as prompted by the sign-up process, and (ii) maintain and promptly update the information provided during sign-up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if Aerokids Education Pvt. Ltd. has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, we may terminate your user account and refuse current or future use of any or all of the Services.

Restrictions on Use

Transfer the Services or otherwise make it available to any third party.
Provide any service based on the Services without prior written permission.
Allow user licenses to be shared or used by more than one individual, except by reassigning the user license to a new user.
Attempt to disassemble, reverse engineer, or decompile the Services, except as permitted under applicable law.
Use third-party links to sites without agreeing to their website terms & conditions.
Post links to third-party sites or use their logo, company name, etc., without their prior written permission.
Attempt to gain unauthorized access to the Services or its related systems or network.
Use the Services in any manner that could damage, disable, overburden, impair, or harm any server, network, computer system, or resource of Aerokids Education Pvt. Ltd.
Use the Services to send or store material containing software viruses, worms, or other harmful computer codes, files, scripts, or programs.
Use the Services in any manner that interferes with or disrupts the integrity, security, or performance of the Services, its components, and the data contained therein.
Create a false identity to mislead any person as to the identity or origin of any communication.
Host, display, upload, modify, publish, transmit, store, update, or share any information that belongs to another person or entity and to which you do not have any right.
Use the Services for transmitting information that is false and untrue, and is written or published with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury.
Violate any applicable local, state, national, or international law.
Use the Services for any form of competitive or benchmarking purposes.
Remove or obscure any proprietary or other notices contained in the Services.

Spamming and Illegal Activities

You agree to be solely responsible for the contents of your transmissions through the Services. You agree not to use the Services for illegal purposes or for the transmission of material that is unlawful, defamatory, harassing, libelous, invasive of another's privacy, abusive, threatening, harmful, vulgar, pornographic, obscene, or otherwise objectionable, offends religious sentiments, promotes racism, contains viruses or malicious code, or that infringes intellectual property or other rights of another. You agree not to use the Services for the transmission of "junk mail", "spam", "chain letters", “phishing” or unsolicited mass distribution of email. We reserve the right to terminate your access to the Services if there are reasonable grounds to believe that you have used the Services for any illegal or unauthorized activity.

Third Party Applications

The MySchoolManage Services integrate with many third-party applications (hereinafter "Third Party Application(s)"). Access and use of the Third Party Applications may require acceptance of terms of service and privacy policies applicable to such Third Party Applications (hereinafter "Third Party Terms"). You are responsible for reading and understanding the Third Party Terms before accessing or using any Third Party Application. You acknowledge and agree that Aerokids Education Pvt. Ltd. is not liable for any Third Party Applications. While we will try to provide you with advance notice, whenever reasonably possible, you acknowledge and agree that Aerokids Education Pvt. Ltd. may, at any time and in our sole discretion, and without any notice to you, suspend, restrict, or disable access to or remove from MySchoolManage Services, any Third Party Application, without any liability to you, including without limitation for any loss of profits, revenue, data, goodwill, or other intangible losses.

Fees and Payments

The Services are available under subscription plans of various durations. Payments for subscription plans of duration of less than a year can be made only by Credit Card. Your subscription will be automatically renewed at the end of each subscription period unless you downgrade your paid subscription plan to a free plan or inform us that you do not wish to renew the subscription. At the time of automatic renewal, the subscription fee will be charged to the Credit Card last used by you. We provide you the option of changing the details if you would like the payment for the renewal to be made through a different Credit Card. If you do not wish to renew the subscription, you must inform us at least seven days prior to the renewal date. If you have not downgraded to a free plan and if you have not informed us that you do not wish to renew the subscription, you will be presumed to have authorized Aerokids Education Pvt. Ltd. to charge the subscription fee to the Credit Card last used by you.

From time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. Any increase in charges will not apply until the expiry of your then-current billing cycle. You will not be charged for using any Service unless you have opted for a paid subscription plan.

In the event any tax such as GST, VAT, sales tax or the like is chargeable by Aerokids Education Pvt. Ltd. in accordance with any local, state, provincial, or foreign laws with respect to your subscription to our Services ("Taxes"), Aerokids Education Pvt. Ltd. will invoice you for such Taxes. You agree to pay Aerokids Education Pvt. Ltd. such Taxes in addition to the subscription fees. Aerokids Education Pvt. Ltd. shall provide you with an invoice in the format prescribed by the applicable local, state, provincial, or foreign laws to help you avail the applicable input tax credit for the Taxes so paid.

Organization Accounts and Administrators

When you sign up for an account for your organization you may specify one or more administrators. The administrators will have the right to configure the Services based on your requirements and manage end users in your organization account. If your organization account is created and configured on your behalf by a third party, it is likely that such third party has assumed an administrator role for your organization. Make sure that you enter into a suitable agreement with such third party specifying such party’s roles and restrictions as an administrator of your organization account.

You are responsible for (i) ensuring confidentiality of your organization account password, (ii) appointing competent individuals as administrators for managing your organization account, and (iii) ensuring that all activities that occur in connection with your organization account comply with this Agreement. You understand that Aerokids Education Pvt. Ltd. is not responsible for account administration and internal management of the Services for you.

You are responsible for taking necessary steps to ensure that your organization does not lose control of the administrator accounts. You may specify a process to be followed for recovering control in the event of such loss of control of the administrator accounts by sending an email to info@myschoolmanage.com. In the absence of any specified administrator account recovery process, Aerokids Education Pvt. Ltd. may provide control of an administrator account to an individual providing proof satisfactory to Aerokids Education Pvt. Ltd. demonstrating authorization to act on behalf of the organization. You agree not to hold Aerokids Education Pvt. Ltd. liable for the consequences of any action taken by Aerokids Education Pvt. Ltd. in good faith in this regard.

Personal Information and Privacy

Personal information you provide to Aerokids Education Pvt. Ltd. through the Service is governed by the MySchoolManage Privacy Policy. Your election to use the Service indicates your acceptance of the terms of the MySchoolManage Privacy Policy. You are responsible for maintaining the confidentiality of your username, password, and other sensitive information. You are responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by emailing info@myschoolmanage.com. We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account.

Communications from Aerokids Education Pvt. Ltd.

The Service may include certain communications from Aerokids Education Pvt. Ltd., such as service announcements, administrative messages, and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.

Complaints

If we receive a complaint from any person with respect to your activities as part of the use of the Services, we will forward the complaint to the primary email address of your user account. You must respond to the complainant directly within 10 days of receiving the complaint forwarded by us and copy Aerokids Education Pvt. Ltd. in the communication. If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact information to the complainant to enable the complainant to take legal action against you. You understand that your failure to respond to the forwarded complaint within the 10-day time limit will be construed as your consent to disclosure of your name and contact information by Aerokids Education Pvt. Ltd. to the complainant.

Inactive User Accounts Policy

We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 120 days. In the event of such termination, all data associated with such a user account will be deleted. We will provide you prior notice of such termination and option to back up your data. The data deletion policy may be implemented with respect to any or all of the Services. Each Service will be considered an independent and separate service for the purpose of calculating the period of inactivity. In other words, activity in one of the Services is not sufficient to keep your user account in another Service active. In the case of accounts with more than one user, if at least one of the users is active, the account will not be considered inactive.

Data Ownership

We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant Aerokids Education Pvt. Ltd. the license to use, reproduce, adapt, modify, publish, or distribute the content created by you or stored in your user account for Aerokids Education Pvt. Ltd.’s commercial, marketing, or any similar purpose. But you grant Aerokids Education Pvt. Ltd. permission to access, copy, distribute, store, transmit, reformat, publicly display, and publicly perform the content of your user account solely as required for the purpose of providing the Services to you.

Hosting Location

The location of the cloud facility from which you are served depends on the mapping of your region/country to the available cloud facilities at the time of your sign-up. We may migrate your account or require you to migrate your account to a different cloud facility in the event of any updates to the region/country to cloud facility mapping at any point in time. You must not mask your internet protocol (IP) address at the time of sign-up since your region/country is determined based on your IP address. If, at any time, your actual region/country is found to be different from the region/country in our records, Aerokids Education Pvt. Ltd. may take appropriate action such as migrating your account or requiring you to migrate your account to the cloud facility corresponding to your region/country, or closing your account and denying the Service to you. If you are served from a cloud facility outside your region/country and Aerokids Education Pvt. Ltd. has an office in your region/country, apart from storing the data in the cloud facility assigned to you, we may store a local copy of the data in your region/country.

User Generated Content

You may transmit or publish content created by you using any of the Services. However, you shall be solely responsible for such content and the consequences of its transmission or publication. Any content made public will be publicly accessible through the internet and may be crawled and indexed by search engines. You are responsible for ensuring that you do not accidentally make any private content publicly available. Any content that you may receive from other users of the Services is provided to you AS IS for your information and personal use only, and you agree not to use, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit such content for any purpose, without the express written consent of the person who owns the rights to such content. In the course of using any of the Services, if you come across any content with copyright notice(s) or any copy protection feature(s), you agree not to remove such copyright notice(s) or disable such copy protection feature(s). By making any copyrighted/copyrightable content available on any of the Services you affirm that you have the consent, authorization, or permission from every person who may claim any rights in such content to make such content available in such a manner. Further, by making any content available in the manner aforementioned, you expressly agree that Aerokids Education Pvt. Ltd. will have the right to block access to or remove such content made available by you if Aerokids Education Pvt. Ltd. receives complaints concerning any illegality or infringement of third-party rights in such content. By using any of the Services and transmitting or publishing any content using such Service, you expressly consent to the determination of questions of illegality or infringement of third-party rights in such content by the agent designated by Aerokids Education Pvt. Ltd. for this purpose.

Sample files and Applications

Aerokids Education Pvt. Ltd. may provide sample files and applications to demonstrate the possibility of using the Services effectively for specific purposes. The information contained in any such sample files and applications consists of random data. Aerokids Education Pvt. Ltd. makes no warranty, either express or implied, as to the accuracy, usefulness, completeness, or reliability of the information or the sample files and applications.

Trademark

'Aerokids Education Pvt. Ltd.', 'MySchoolManage', and their logos are trademarks of Aerokids Education Pvt. Ltd. You agree not to display or use, in any manner, the trademarks of Aerokids Education Pvt. Ltd. without our prior permission.

Disclaimer of Warranties

You expressly understand and agree that the use of the Services is at your sole risk. The Services are provided on an as-is-and-as-available basis. Aerokids Education Pvt. Ltd. expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Aerokids Education Pvt. Ltd. makes no warranty that the Services will be uninterrupted, timely, secure, or error-free. Use of any material downloaded or obtained through the use of the Services shall be at your own discretion and risk, and you will be solely responsible for any damage to your computer system, mobile telephone, wireless device, or data that results from the use of the Services or the download of any such material. No advice or information, whether written or oral, obtained by you from Aerokids Education Pvt. Ltd., its employees, or representatives shall create any warranty not expressly stated in the Agreement.

Limitation of Liability

You agree that Aerokids Education Pvt. Ltd. shall, in no event, be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage whatsoever or for loss of business profits, business interruption, computer failure, loss of business information, or other loss arising out of or caused by your use of or inability to use the Service, even if Aerokids Education Pvt. Ltd. has been advised of the possibility of such damage. In no event shall Aerokids Education Pvt. Ltd.'s entire liability to you in respect of any Service, whether direct or indirect, exceed one thousand dollars ($1000) or the fees paid by you during the twelve (12) months prior to the first event giving rise to such liability, whichever is higher.

Indemnification

You agree to indemnify and hold harmless Aerokids Education Pvt. Ltd., its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines, and expenses (including attorney's fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party's rights, in violation of any law, in violations of any provisions of the Agreement, or any other claim related to your use of the Services, except where such use is authorized by Aerokids Education Pvt. Ltd.

Governing Law and Jurisdiction

The governing law and jurisdiction that will apply in case of any dispute or lawsuit arising out of or in connection with this Agreement will depend on your billing address if you are a paid customer and your state or country of domicile in all other cases. Accordingly, each party agrees to the governing law (without regard to choice or conflicts of law rules) and to the exclusive jurisdiction of the courts mentioned herein in case of any dispute or lawsuit arising out of or in connection with this Agreement.

Suspension and Termination

We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity, or requests by law enforcement or other government agencies. Objections to the suspension or disabling of user accounts should be made to info@myschoolmanage.com within thirty days of being notified about the suspension. We may terminate a suspended or disabled user account after thirty days. We will also terminate your user account on your request.

In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Agreement and to terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. You have the right to terminate your user account if Aerokids Education Pvt. Ltd. breaches its obligations under this Agreement and in such event, you will be entitled to a prorated refund of any prepaid fees. Termination of a user account will include the denial of access to all Services, deletion of information in your user account such as your email address and password, and deletion of all data in your user account.

Modification of Terms of Service

We may modify this Agreement upon notice to you at any time through a service announcement or by sending an email to your primary email address. If we make significant changes to the Agreement that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing Aerokids Education Pvt. Ltd. notice by email within 30 days of being notified of the availability of the modified Agreement if the Agreement is modified in a manner that substantially affects your rights in connection with the use of the Services. In the event of such termination, you will be entitled to a prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Agreement will be deemed to be your agreement to the modified Agreement.

End Of Terms Of Service

If you have any questions or concerns regarding this Agreement, please contact us at info@myschoolmanage.com.